Thanks for reaching out to the Nextel Support Team.

We value your enquiry. Our company is growing at a fast pace and we need to keep up with times with support ticketing and a seemless integration between your support enquiry and a speedy resolution. Once you log a support ticket, our processes and information sharing between each other become fully automated. We ask you to complete the support fields on the right and then your support enquiry is all underway. Should you have an urgent matter, please call us on 139 139. 24 hours 7 days.

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139 139

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The National Broadband Network will speed up the internet. The old technology which used to deliver the internet and phone are being replaced with superior connections, which means access to next generation internet and phone services that are much faster, more reliable and more reasonable.

The NBN is a government initiative owned by NBN co and is one of Australia’s largest ever infrastructure projects. Initial internet speeds will be as high as 100Mbps with the potential to increase to one gigabit per second (1Gbps) in years to come. The NBN will help your business become more productive, more efficient and more than ready for a digital future.

Better Productivity

Save valuable time with the superior speed and reliability of the NBN network

New Opportunities

Remove geographic bariers and improve online experience for customers

Flexible Working

Ability to stay connected, share resources and work remotely

Enchanced Collaboration

With high definition video conferencing and live chat

Contact Us

If you need help or
more information, call

139 139

8.30am to 5.30pm AEST Monday to Friday

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The installation type available to you is determined by the location of your premises. We’ve listed all the current ways to tap into Optus NBN here.

NBN Fibre

State of the art fibre optic cables deliver broadband directly to your premises (geeky types call it FTTP or Fibre to the Premises).


Fibre optic cables connect to your building or a node in your street (or a street nearby) and existing copper cables deliver broadband to your premises.

NBN Wireless

An antenna is installed on your roof that delivers broadband from a dedicated NBN Wireless tower in your area.